Service Updates

The latest on planned maintenance, system issues and events affecting Members, including online banking, payments and merchant terminals.

Important information impacting your debit card

We wanted to let you know about an important update regarding your debit card stored in your Mobile wallet. Due to an industry-wide eftpos upgrade, you will need to update your debit card information in your mobile wallet by 31 December 2024.

Rest assured, this is not a security concern and no data has been compromised. This update only affects debit cards added to your mobile wallet not your physical card.

What you need to do

To continue using your debit card in your mobile wallet without interruption, you will need to remove and re-add your debit card to your mobile wallet by 31 December 2024.

How to update your debit card in your mobile wallet

For step by step instructions on how to remove and re add a card on your mobile wallet, please visit the links below:

Apple Pay

Remove Card

Add Card

Google Pay

Remove Card

Add Card

Samsung Pay

Remove Card

Add Card


Banking System Status

Status
A green tick   Mobile Banking App

Service operating normally

A green tick   Internet Banking

Service operating normally

A green tick   Card Payments

Service operating normally

A green tick   SMS

Service operating normally

A green tick   Online Payments

Service operating normally