I am unable to log in to the app Talk to us Phone us Breadcrumbs Health Professionals Bank Help Centre Troubleshooting help I am unable to log in to the app Hi how can we help you? Search Submit help search I am unable to log in to the app These tips should help you if you are having difficulty logging into the app. Step 1: Check your connectivity Need detailed information on checking the connectivity and status of your device? I have an iPhone or iPad Check you are connected to wifi Check you are not in Airplane Mode I have an Android device Check you are connected to wifi Check you are not in Airplane Mode Step 2: Is your browser and operating system supported? We support a range of devices, operating systems and browsers. Check your browser and operating system Step 3: Turn device off and back on. Step 4: Delete and reinstall the app This is a simple process to get you up and running again on the app. I have an Apple device First, delete the app. Here is an article on how to delete an app on your iPhone, iPad, or iPod touch Then go to the store and download the app. I have an Android device First, delete the app. Here is an article on how to delete or disable apps on Android Then go to the store and download the app.
